Shipping Policy 

At Kit Sportswear, we aim to get your custom sportswear and merchandise to you as quickly and securely as possible. This Shipping Policy outlines our delivery methods, estimated timeframes, and other important shipping details.

1. Methods of Delivery

We offer the following shipping options:

  • Standard Delivery (UK Mainland) – Sent via trusted courier partners such as Royal Mail, DPD, or UPS.

  • Click & Collect (By Arrangement) – Available from our headquarters. Customers will be notified when their order is ready for collection.

2. Estimated Shipping Times

Please note that delivery times may vary depending on whether your order is custom-made or in-stock.

  • Custom Orders (e.g., Team Kits, Personalised Sportswear)

    • Production Time: 6-8 weeks (depending on order size and complexity)

    • Delivery Time: 1-5 working days (UK Mainland) or 5-10 working days (International) after dispatch

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Please allow extra time during busy seasons such as pre-season, Christmas, or during promotional periods.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on order weight, size, and destination.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can monitor your delivery.

5. Customs, Duties & Taxes (International Orders)

International shipments may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the customer’s responsibility and are not included in the product price or shipping cost.

6. Delays & Responsibility

While we always aim to meet estimated delivery times, delays may occur due to factors outside our control (e.g., customs delays, courier issues, extreme weather).
Kit Sportswear is not responsible for delays caused by third-party carriers.

7. Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact our customer service team within 7 days of the expected delivery date. We will work with the courier to resolve the issue promptly.

Contact Us:
For any questions about our Shipping Policy, please contact us via the details on our contact us page.

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